In this issue, Ray Ellis; retired professor of Hilton’s School of Hospitality, University of Houston and former Director of Loss Prevention at AH&LA; talks to NAHLE and discusses his 40+ years in the industry. Ray remembers the days when the hotel engineer was referred to as a 'handy man' as well as the history of the Executive and Environmental Committee of the AH&LA. Ray began writing insurance requirements for Howard Johnson's roadside motels and has since authored many books and publications on hotel loss prevention and engineering. So, take a little trip back in time as this legendary icon combines the evolution of the hospitality industry with his spin and insight on history and the future. 

Plumbing Is Hotel Engineering And A Lot More One of the many aspects of hotel engineering is plumbing…the pipes and fixtures that we all take for granted sometimes trouble free, other times not.

What’s In The Pouch? A hands-on article for the ‘fix-it’ employees who actually answer guest room maintenance calls. These persons are often armed with “Mr. Big Pouch.”

Green Tips: ‘Swapping Out’ PTAC Units Doesn’t Have to be the Norm Waiting for units to be “swapped-out” means they have been running on blocked coils a large percentage of their use.

An Improper Extension Cord Can Damage Your Power Tools – Every year, thousands of power tool motors burn out for one simple reason: they were plugged into the wrong extension cord.

Are You Drowning Trying To Keep Your Pool Or Water Features Clean? As the outdoor pool season is upon us, improper pool maintenance is a critical reason for failures and down time.

Ten Green Things a property can undertake to improve their sustainability / greening efforts. Some of these targets cross over to other departments emphasizing the need for a team approach.

A Call In The Midnight Hour Knowing whether it warrants you coming out in the middle of the night or whether someone else on duty can handle it, may determine your future with the property.